Fri 30 Sep 2005
Shreveport Wrap-up
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Shreveport Wrap-up
Volume 6, Number 14
September 30, 2005
I wanted to give some final thoughts on my time here in Shreveport. I came with Samaritan’s Purse for the second and third weeks of their disaster relief response to Hurricane Katrina. SP has a great deal of experience with disasters including work in Kosovo, Afghanistan, and Indonesia after the tsunami. But this was their first medical relief effort in the United States. It took a little time to find where the need was greatest for their assistance; I suspect that God knew all along.
After the medical team from the first week “passed the baton†to us, we settled into a routine of clinic visits for common medical complaints and prescription renewals interrupted by occasional emergencies. We really didn’t try to manage serious medical emergencies in this facility – just stabilize and assist until people could be transferred to an emergency room. We dialed 911 more than once.
Our goal was to end the relief effort within my first week at this location and move to an area 270 miles to the south across the Mississippi River from the Super Dome in New Orleans. There were still many people there who had not evacuated and needed medical attention. Dr. David Gettle, our advance man on the ground here, had been down to the town of Gretna, met people who wanted us there, and had even taken supplies there. But God seemed to have other plans. When Hurricane Rita appeared our plans were delayed, and the shelters remote from the Gulf got busy again.
Throughout my first week, the other three shelters in the area were closed, and the evacuees were transferred into the Hirsch Coliseum at the Louisiana State Fairgrounds where we had set up a 2-room clinic with four exam tables. This kept the medical clinic busy as we processed those evacuees who had medical needs. For some reason, this often occurred late in the evening or at night when our staffing was lightest. These operational decisions were made by the Red Cross which was really coordinating all of these efforts. By the middle weekend, all the shelters were opened again to even more evacuees.
The Red Cross is, to the best of my knowledge, a secular organization. But many, if not most of the volunteers were committed Christians. Therefore it was comfortable working alongside them under their umbrella and structure. There was no prohibition against sharing our faith or praying with the patients who were open to this. [I didn't encounter anyone who didn't want to be prayed for.] That doesn’t mean that we always agreed with decisions and protocols that were in place, but it was necessary to cooperate in order to maintain a team effort. And we were working alongside other physicians who were not Christians. I believe that this presented both challenges and opportunities.
There were volunteers who came to help that couldn’t stay for one reason or another. Apparently people volunteer for many different reasons, and some are there to meet their own needs as much as to help others. A few seemed to need as much help as the evacuees did. They were asked to leave by the shelter director.
Some brought more baggage than luggage. One nurse had come all the way from Nebraska; she had come with the intention of assisting, but she didn’t feel safe where she was housed. There was no lock on her door. She had to walk through areas where she wasn’t comfortable. She came into the medical clinic the next morning and could best be described as the proverbial “basket caseâ€. She left voluntarily the morning after her arrival.
One local psychiatrist came to assist with seeing the patients who were referred to the Mental Health table. [This was a very busy facility throughout my time here.] Her first night she began changing the patient’s treatment plans; she felt patients were over-medicated or on the wrong drugs. So she took medicines away; some of the patients were quite upset. I observed her spending a lot of time with patients and making very thorough notes. The next morning she returned to work; but the shelter director first needed to have a discussion with her. The psychiatrist then informed me that she wouldn’t be able to stay. The problem seemed to be that she was too inflexible to work within the framework of what was being done for the patients who, more than anything else, needed to maintain stability in a few areas of their lives including their medications. Flexibility is one of the most highly valued attributes in a volunteer.
Our Samaritan’s Purse volunteers came with a desire to serve and minister in the name of Jesus. We quickly blended into a team primarily because we have the common bonds of being brothers and sisters in Jesus, and we have all served in foreign countries. I had already mentioned Dr. Wesley Harris of Georgia who had served many years in Honduras. Ann Marie Treesh is a nurse practitioner from New England. She is currently working for Word of Life’s project Nehemiah in Schroon Lake, NY. She has been in many parts of the world ministering to other missionaries. Susan Sanborn is an RN from Long Island, NY who has been to Rwanda and Saipan. We learned quickly to accept our differences and utilize each other’s strengths in ministering to the needs of the patients.
It helped to have local volunteers and nurses who were familiar with the medical resources in the community. I mentioned in my initial letter how so many people from the local community had come forward. Several of these people stand out in my memory.
Kathy Orea (Or’ee) is a nurse by training, but having been out of nursing for several years, she had taken a job as head of security for a local Christian school; I believe that she had seen a need there and basically created the position herself. When the disaster struck she came to the Hirsch Coliseum to help in anyway that she could. She organized the medical volunteers in the community and began directing the medical and pharmacy areas. She gradually accumulated 5 or 6 communication devices [pagers, phones, and walkie-talkies] that she wore on her belt. I often saw her using more than one at the same time. What a blessing she was to our effort! When we found a patient with a need for special assistance, Kathy was the one we searched for. For example a patient needed a bed higher up off of the floor because her arthritic knees couldn’t get her up and down from the low position; Kathy knew where she had a cot to place under the air mattress. Some patients just needed a more private area because of their emotional stress or illness; Kathy controlled these assignments. Kathy worked 12- 14 hour days the entire time we were here; her husband and children came to the shelter a few times to see her. Yet I never observed her to be cross or irritable. She is a real heroine among many.
Volunteers crossed denominational lines without strife or stress. Several were from local Catholic churches. For example, Sue Borne is a nurse who picked up her stethoscope after a long absence from formal nursing. She left nursing to homeschool a son who had learning disabilities. After he had grown and earned a master’s degree, she began caring for elderly relatives. Last October, she filled in for a month for a nurse on maternity leave from her husband’s Internal Medicine practice. When the shelter opened, she volunteered to help. Sue dispensed needed hugs to volunteers and patients alike on a regular basis. She knew the resources available in the local community. If we needed a lab report, she knew who to call and how to get it. She knew the best places to refer patients who needed hospital assessments; there are many hospitals in the community, but each has strengths and weaknesses to account for. If a patient needed transport, Sue used her car to take them if no other help was available. Overall, she set the tone of love and caring in the clinic. Others rode on the coattails of the good will that she engendered.
In such an environment that was created by a core of dedicated Christians acting in the name of Jesus, even non-believers interacted without the high level of strife that often characterizes a secular workplace. And I don’t mean to imply that non-Christians don’t display love and compassion in their work, because they do. Their intentions are good and their work is effective, but there are often tensions, jealousies, self-aggrandizement, and turf-protecting in a place where Jesus is not the center of everyone’s life.
As Christian physician’s and nurses, I think that we have something to offer that non-believers do not – the love and peace of Jesus Christ. For example, a woman came into the clinic to have a bandage replaced from her scraped-up knee. She saw one of the Red Cross volunteer doctors who did a competent job of evaluating and treating the abrasion. But what the patient was most concerned about was a non-medical issue. She was talking about her forced separation from her husband and her inability to contact him. The woman was from Lake Charles, Louisiana where Hurricane Rita had struck so hard. She was evacuated along with most of the local residents. But her husband was in jail. Five days after the hurricane, no information was being given to relatives about the whereabouts and condition of these inmates. She had contacted all levels of law enforcement, government, and Red Cross services in her attempts to notify him that she was safe; she knew that he would become depressed and stop eating as he has done in the past. She even wrote him a letter even though it may be many weeks before postal service is reestablished wherever he is.
After the doctor had dismissed her, I wheeled her outside the clinic and talked with her about the situation. I asked her for the name of her husband; then I thanked God for getting her out safely and the shelter that was provided for her. We prayed for her husband and for God to intervene in her situation. And we prayed for God’s peace for her. So she left the clinic not only with a bandage, but also with peace of mind. I often use Philippians 4:6-7 in such a situation: “Do not be anxious about anything, but in everything, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.†NIV
Early in the second week, another patient had come in late in the evening as part of a busload of other evacuees from New Orleans now moving away from Rita. She had two children and a boyfriend with her. She was depressed and crying. Nearly a month ago, they had lost everything; her house, car, and possessions were gone. She previously had worked as a CNA [nurse assistant], but recently was excelling in mortuary science school. Now the school was destroyed. They had been moved around several times. She was frightened to be in the large arena with a host of displaced people, some of whom are psychotic. She had a cold. She needed something for her long-term depression but had never found an antidepressant that helped her. She hadn’t slept well for several nights. She was a Christian, but had walked away from the Lord in recent years. She wanted to get legally married and start over. There was no pill in our pharmacy or any other that could help this situation.
I asked Kathy Orea to find a place for them that night that was secluded. [The privacy camping tents were removed at the order of the local fire marshal.] Kathy had one such room left in the shelter but for one night only. I gave her some Benadryl to help her get to sleep. [It's an antihistamine used for colds and allergies, but it does have a side-effect of making you sleepy.] And I prayed for her about all her concerns and summarized her repentance that she had voiced. I used the Philippians passage as well as Jeremiah 29:11-13. God gave this verse to our family when our house burned down 15 years ago. “For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future. Then you will call upon me and come and pray to me, and I will listen to you. You will seek me and find me when you seek me with all your heart.†NIV
Early the next afternoon she came to see me. I hardly recognized her because her face was beaming with a huge smile. But I recognized the boyfriend, so I knew who she was. God had been very busy overnight! Her depression had lifted and she had slept well. The Red Cross had found a house for them to live in. They were getting married and were getting a fresh start. We prayed and thanked God right in the middle of the crowded entryway.
As the second week wore on, the cycle of closing the other shelters and consolidating the evacuees at Hirsch repeated. We got many people from the cities of Orange and Port Arthur, Texas as well as Lake Charles. Those people who could go elsewhere did so, and we began to receive a concentrated remnant of those who simply could not fend for themselves.
There is a pattern of living that seemed common to many of these “poorest of the poorâ€. Most are heavy smokers and many take narcotic pain medications and psychiatric medications. There general health is poor; their general intelligence and emotional reserves are marginal. Two patients could tell me neither their home towns nor the medications they had been taking.
They are heavy smokers because nicotine is a drug that calms the nerves; however, it is highly addictive and readily available. The side effects of the other toxins in the cigarette smoke lower the body’s resistance to infection. A common cold often moves into a severe sinus infection or bronchitis. A lifetime of abuse leads to cancers and vascular insufficiency causing heart attacks and loss of limbs, particularly if diabetes develops. All have heard the repeated warnings to quit smoking, but most have found it impossible to quit. The same stresses that caused them to find solace in the nicotine remain in addition to the physical addiction.
Many have been given narcotic pain medicines for low back pain or arthritis problems. They are addicted to these medicines as well. So we have requests for prescriptions for codeine derivatives [Vicodin or Lortab], Soma [addictive muscle relaxant], and Xanax [panic attacks and anxiety]. These medicines are sold on the street, so dealers often come in for prescriptions as well. Most have a good story as to why they need them refilled. “I ran out just before we were evacuatedâ€, “They were stolenâ€, “I spilled them down the drainâ€, or “The dog ate themâ€. The only way to deal with this craziness is to refuse to write all prescriptions for these categories of drugs. Unfortunately, many genuinely need them either because of pain or because the withdrawal symptoms are troublesome. We could easily populate a drug rehab unit.
Not only do we have a concentration of people with these disabilities, the longer the situation of displacement and depersonalization exists, the greater the extremes of erratic behavior begin to appear. A person with bipolar [manic-depressive] tendencies will begin to swing to one extreme or the other. The schizophrenics who have either gone off of their medicines or lost the structure in their lives that they so depend on to function begin to exhibit more bizarre behavior. Two people were committed to a psychiatric facility last night – one voluntarily and one physician-ordered.
These are some reasons why the mental health counselors are overwhelmed; in addition they are often impotent to offer the only true cure for such problems – a new birth, a new creation of the individual by the indwelling of God’s Holy Spirit that will come into a person who confesses Jesus Christ as his savior. If Christ is in the person’s life, the Holy Spirit has often been quenched by unconfessed sins. A true healer will use the power of God that is available to those who seek it.
The last day for the Samaritan’s Purse team has been one of transition. The Public Health Service has sent two pharmacists, two nurses, and a physician in their full uniforms. We physicians and nurses have been the pharmacists about 75% of the time, so this team should easily handle the workload with the assistance of the Red Cross volunteers who have come in and those who remain. The Louisiana National Guard band was replaced last week by a unit fresh from a year in Iraq.
Yesterday, a mobile rural health van from Idaho rolled in. This van is sponsored by the Children’s Health Fund – one of many throughout the country. A doctor and two nurses flew down and joined two drivers who had come the 2200 miles from Twin Falls, Idaho. The van will stay in the region as personnel rotate every few weeks. [Longer than two weeks of 12-14 hour days is probably not a good idea for anyone!]
As they were directed to this area which is already well served, they questioned if they were going to be utilized to their best potential. From our rank and file soldier’s viewpoint, it seems that volunteer resources are not coordinated to serve in the areas of most need, but rather where area directors are most aggressive about filling their staffing needs, perhaps to the extreme of overstaffing. That is probably an inherent weakness in such a system of reliance on volunteers without a command and control center that has the big picture in view.
On the other hand, we have sought our direction from the one source of power and oversight that has a complete view of the big picture. So we can rest in the knowledge that we are serving in the place that God wants us, at the time He wants us there, and with the tools we need to do His work. Those who serve in the Lord’s Army can have complete trust in the Commander in Chief.
Thanks so much for your prayers and encouragement. I had never envisioned being sent to Louisiana as a missionary when I enlisted in this army, but God needs people to be available to go where He is working. Right now he is working in the Gulf Coast region in the hearts and lives of millions of people. Please continue to pray for these people who have been directly affected and for those who need to be available to assist here or wherever else that God begins a work to reach out to a complacent people who have not sought their Creator or who have walked away from Him.
Serving Jesus with you,
Paul, from Shreveport
I will be flying home tomorrow from 11:30 am until about 4pm